privacy and cookie policy

privacy and cookie policy

We understand that your privacy is important to you and that you care about how your personal data is used. Furthermore, we respect and value the privacy of everyone who visits this website, transmission.no (Our Site), and only collect and use personal data in ways described here and in a way that is consistent with our obligations and your rights under the law.

Please read this privacy and cookie policy carefully and ensure that you understand it. Your acceptance of this policy is deemed by your continued use of the website.

  1. Definitions and interpretation

    In this policy the following terms shall have the following meanings:

    Cookie means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the cookies used by Our Site are set out in parts 15 to 19 below
    Cookie law means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and Norwegian Electronic Communications Act
  2. Information about us

    Our Site is owned and operated by Transmission AS, Bygdøy allé 10, NO-0262 Oslo, Norway.

    Contact: Steven Blackman
    Telephone number: +47 92 888 195
    Email address: post@transmission.no

  3. What does this policy cover?

    This privacy and cookie policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

  4. What is personal data?

    Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (GDPR) and the Law on the Processing of Personal Data (Personal Data Act) 2018 (collectively, ‘the data protection legislation’) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

    Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data and other online identifiers.
  5. What are my rights?

    Under the data protection legislation, you have the following rights, which we always work to uphold:

    1. The right to be informed about our collection and use of your personal data. This privacy policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in part 20.
    2. The right to access the personal data we hold about you. Part 14 will tell you how to do this.
    3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in part 20 to find out more.
    4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in part 20 to find out more.
    5. The right to restrict, i.e. prevent, the processing of your personal data and the right to object to us using your personal data for a particular purpose or purposes. We comply with these rights, unless there are justified grounds for processing, for example that we are instructed under the law to do so.
    6. The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
    7. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
    8. Rights relating to automated decision-making and profiling. Please note that we do not use your personal data in this way.

    For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in part 20.

    It is important that your personal data is kept accurate and up to date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data. Further information about your rights can also be obtained from the Norwegian Data Protection Authority or equivalent organisation in other countries within the European Economic Area (EEA).

    If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Norwegian Data Protection Authority. We welcome the opportunity to resolve your concerns ourselves however, so please contact us first, using the details in part 20.

  6. What data do you collect and how?

    Depending upon your use of Our Site, we may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. Please also see parts 15 to 19 for more information about our use of cookies and similar technologies. We do not collect any ‘special category’ or ‘sensitive’ personal data, personal data relating to children and data relating to criminal convictions and/or offences.

    Data collected How we collect the data
    Identity information, i.e. your name and title From emails you may send us
    Contact information, i.e. your email address and phone number From emails you may send us
    Business information, i.e. your company name and job title From emails you may send us
    Profile information, including your preferences and interests On accessing and using Our Site and when sending communication to us
    Technical information, including your IP address, browser type, browser versions and operating system On accessing and using Our Site and when sending communication to us
    Time of visit, pages visited, time spent on each page, referring site details, network location and IP address, JavaScript support, screen resolution and screen-colour processing ability On accessing and using Our Site
  7. How do you use my personal data?

    Under the data protection legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data and our lawful basis for doing so:

    What we do What data we use Our lawful basis
    Compile and analyse statistics for website monitoring and performance, plus website administration IP address, internet activity, including, but not limited to, browsing history, search history, and information regarding a user’s interaction with a website or application, geolocation data Consent
    Supply our services to you Identity information, contact information and business information Consent – legitimate business interests
    Communicate with you and supply you with information that you have opted in to (you may opt-out at any time) Identity information, contact information and business information Consent – legitimate business interests

    With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email with information, announcements, news and service offerings, etc. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under data protection legislation including the Privacy and Electronic Communications (EC Directive) Regulations 2003 and Norwegian Electronic Communications Act. You will always have the opportunity to opt-out when you wish.

    We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in part 20.

    If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis, which allows us to do so. In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This is only done within the bounds of the data protection legislation and your legal rights.

  8. How long will you keep my personal data?

    We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

    Type of data How long we keep it
    Identity information, i.e. your name and title 13 months
    Contact information, i.e. your email address and phone number(s) 13 months
    Business information, i.e. your company and job title 13 months
    Technical information, including your IP address, browser type, browser versions and operating system Dependent on cookie type, but no longer than 13 months
  9. How and where do you store or transfer my personal data?

    We store or transfer your personal data within the EEA. This means that your personal data is fully protected under the data protection legislation, GDPR and/or to equivalent standards by law. We may store or transfer some or all of your personal data in countries that are not part of the EEA. These are known as ‘third countries’ and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we take additional steps to ensure that your personal data is treated just as safely and securely as it is within Norway.

    The security of your personal data is essential to us and to protect your data, we take a number of important measures, including the following:

    1. Limiting access to your personal data to company employees.
    2. Procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Norwegian Data Protection Authority where we are legally required to do so.
  10. Do you share my personal data?

    We only share data with processors and other third parties for which consent must be obtained, including:

    Name: Google Ireland Ltd. (Google Analytics)
    Country: Ireland/USA
    Purpose: Provides insight into website usage and performance

    Name: Pressable, Inc.
    Country: USA
    Purpose: Hosting and related support services

    Name: Report Garden, Inc.
    Country: USA
    Purpose: Hosting support services

    Name: Aut O’Mattic A8C Ireland Ltd.
    Country: Ireland/USA
    Purpose: Legitmate business interests relating to operation of Jetpack for enhanced site security and performance.

  11. How can I control my personal data?

    In addition to your rights under the data protection legislation, set out in part 5, when you submit personal data via Our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls over our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us).

  12. Disclosure practices

    We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

    If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

  13. Can I withhold information?

    You may access Our Site without providing any personal data at all. You may restrict our use of cookies. For more information, see parts 15 to 19 for our cookies policy.

  14. How can I access my personal data?

    If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a ‘subject-access request’. All subject-access requests should be made in writing and sent to the email address referenced in part 20. There is normally no charge for a subject-access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding. We will respond to your subject-access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept informed of our progress.

  15. How do you use cookies?

    1. Our Site may place and access certain first-party cookies on your computer or device. First-party cookies are those placed directly by us and are used only by us. We use cookies to facilitate and improve your experience of Our Site and to provide and improve our products. We have carefully chosen these cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
    2. By using Our Site, you may also receive certain third-party cookies on your computer or device. Third-party cookies are those placed by websites, services and/or parties other than us. Third-party cookies are used on Our Site for monitoring and increasing performance, and facilitating website activities. For more details, please refer to subsection 3 below.
    3. All cookies used by and on Our Site are utilised in accordance with current cookie law. We may use some or all of the following types of cookie:
      1. a. Strictly necessary cookies: A cookie falls into this category if it is essential to the operation of Our Site.
      2. b. Analytics cookies: It is important for us to understand how you use Our Site, for example, how efficiently you are able to navigate around it and what features you use. Analytics cookies enable us to gather this information, helping us to improve Our Site and your experience of it.
      3. c. Functionality cookies: Functionality cookies enable us to provide additional functions to you on Our Site, such as personalisation and remembering your saved preferences. Some functionality cookies may also be strictly necessary cookies, but not all necessarily fall into that category.
      4. d. Targeting/marketing cookies: It is important for us to know when and how often you visit Our Site and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics cookies, this information helps us to better understand you and, in turn, to make Our Site more relevant to your interests. Some information gathered by targeting cookies may also be shared with third parties.
      5. e. Third-party cookies: Third-party cookies are not placed by us; instead, they are placed by third parties that provide services to us and/or to you. Third-party cookies may be by third parties providing analytics services to us (these cookies work in the same way as analytics cookies described above).
      6. f. Persistent cookies: Any of the above types of cookie may be a persistent cookie. Persistent cookies are those that remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
      7. g. Session cookies: Any of the above types of cookie may be a session cookie. Session cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session cookies are deleted when you close your browser.
    4. Cookies on Our Site are not permanent and do expire.
    5. For more specific details of the cookies that we use, please refer to the table below.
  16. What are scripts and pixel tags?

    A script is a piece of program code used to make our website function properly and interactively. This code is executed on our server or on your device. A pixel tag (or web beacon) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. To do this, various data about you is stored using pixel tags.

  17. Placed cookies

    The following cookies are used on Our Site:

    • Google Analytics (statistics)

      Usage
      We use Google Analytics for website statistics. Read more.
      Sharing data
      For more information, please read the Google privacy policy.

      Name
      Expiration
      Function
      _ga_* 1 year
      Store and count page views
       
      _ga 2 years Store and count page views
    • Complianz (functional)

      Usage
      We use Complianz for cookie consent management. Read more.
      Sharing data
      This data is not shared with third parties. For more information, please read the Complianz privacy statement.

      Name
      Expiration
      Function
      cmplz_consented_services 365 days
      Store cookie consent preferences
      cmplz_policy_id
      365 days
      Store accepted cookie policy ID
      cmplz_marketing
      365 days
      Store cookie consent preferences
      cmplz_statistics
      365 days
      Store cookie consent preferences
      cmplz_preferences
      365 days
      Store cookie consent preferences
      cmplz_functional
      365 days
      Store cookie consent preferences
      cmplz_banner-status
      365 days
      Store if the cookie banner has been dismissed
      cmplz_user_data
      365 days
      Read to determine which cookie banner to show
      cmplz_saved_categories
      365 days
      Store cookie consent preferences
      cmplz_saved_services
      365 days
      Store cookie consent preferences
      cmplz_id
      365 days
      Store cookie consent preferences
    • Burst Statistics (anonymous statistics)

      Usage
      We use Burst Statistics for website statistics. Read more.
      Sharing data
      This data is not shared with third parties.

      Name
      Expiration
      Function
      burst_uid 1 month
      Store and track interaction
       
    • Google Fonts (marketing/tracking)

      Usage
      We use Google Fonts for display of webfonts. Read more.
      Sharing data
      For more information, please read the Google privacy policy.

      Name
      Expiration
      Function
      Google Fonts API
      expires immediately
      Read user IP address
    • Pressable, Inc./Report Garden (anonymous statistics)

      Usage
      We use cookies for site adminstration.
      Sharing data
      Data is held internally within Pressable and Report Garden for website hosting account management.

      Name
      Expiration
      Function
      _gauges_unique_year 1 year
      To map real and unique visits
      _gauges_unique
      1 year
      To map real and unique visits
      _gauges_unique_month
      1 month
      To map real and unique visits
      _gauges_unique_hour
      1 hour
      To map real and unique visits
      _gauges_unique_day
      1 day
      To map real and unique visits
    • Automattic/Jetpack (functional/statistics)

      Usage
      For secure sign-on and statistics.
      Sharing data
      For more information, please read the https://automattic.com/cookies/.

      Name
      Expiration
      Function
      jetpack_sso_original_request
      At least one session
      Stores URL of original login request
      jetpack_sso_nonce
      At least one session
      Used for nonce verification
      tk_ai
      Session
      Stores a randomly generated anonymous ID for general analytics tracking
      tk_qs
      30 minutes
      Provide functions across pages
      Jp-stats-last-tab
      Session
      Assists collection of statistics
    • WordPress (functional)

      Usage
      For website development.
      Sharing data
      This data is not shared with third parties.

      Name
      Expiration
      Function
      wpEmojiSettingsSupports
      Session
      Stores browser details
  18. Consent and control 

    1. Before cookies are placed on your computer or device, you will be shown a prompt requesting your consent to set those cookies. By giving your consent to the placing of cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent for placing of cookies unless those cookies are strictly necessary; however certain features of Our Site may not function fully or as intended. You can return to your cookie preferences to review and/or change them at any time.
    2. In addition to the controls that we provide, you can choose to enable or disable cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. By default, most internet browsers accept cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
    3. The links below provide instructions on how to control cookies in all mainstream browsers:
      1. a. Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB

        b. Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835

        c. Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

        d. Safari (macOS): https://support.apple.com/en-gb/guide/safari/sfri11471/mac

        e. Safari (iOS): https://support.apple.com/en-gb/HT201265

        f. Mozilla Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

        g. Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en

        (Please refer to your device’s documentation for manufacturers’ own browsers.)

  19. Enabling/disabling and deleting cookies

    You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser. Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they are placed again after your consent when you visit our website again.

  20. How do I contact you?

    To contact us about anything to do with your personal data and data protection, including making a subject-access request, please email us.

  21. Changes to this privacy and cookie policy

    We may change this privacy and cookie notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes are immediately posted on Our Site. You are deemed to have accepted the terms of the privacy policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up to date.